Customer Relationship Management [CRM]

SBS CRM is an affordable and easy to use business CRM, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Finally a solution for your company to maintain a healthy relation with your customers with different features of marketing, sales and service.

It allow sales managers to monitor and analyse their team's activities so they can forecast sales and plan ahead. For sales reps, SBS CRM makes it easy to manage customer profile and case history information, freeing up their time and empowering them with expertise.

As a web-based CRM solution, SBS CRM is easy to customize and adapt to your changing needs. It is ideal for small and medium-sized companies and large enterprises.

Why CRM?

• Boost Sales
• Retain Customers
• Save Money

Customer relationship management (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.

With CRM, your business can become more strategic — and more profitable — by applying its resources more efficiently to serving and developing customers.
CRM offers you a complete customer relationship life-cycle management software for managing Sales, Marketing, Customer Support, and Inventory activities in a single system. It is simple to use, yet packed with features for automation, customization, integration, and collaboration that allow you to grow your business and have a 360-degree view of your customer interactions.

About SBS CRM

SBS CRM is a full-featured CRM software, with very low-cost of ownership. From marketing campaign creation and management, to sales force automation, to customer support control, our CRM offers all the features and benefits some of which include - Sales force automation, Marketing automation, Support management, Security management, Inventory management, Activity management.
SBS CRM is designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. SBS CRM provides powerful insight into the performance of your business and your staff, and drives user productivity. The web-based SBS CRM is easy to customize and adapt to your changing needs.
SBS Group solutions offer you this CRM solution at affordable cost and the total cost of ownership of our CRM software is very low. So by implementing this software at your organization will help you to increase your ROI.

Key Features:
SBS CRM boost of a modular architecture, in which a separate module has been designed for each feature/functionality. Some of these modules form the core of the system. Some others are optional add-on modules. There are also some integration modules which link the system with third party software like Outlook, Office, Joomla, etc. If required modules can also be customized to address specific needs.